SuggestionBox is a new online service which takes the simple idea of customer feedback and adds some zing to make it sparkle a bit. Anyone can set up a suggestion box, and people can then leave their suggestions and comment on other suggestions. The cool thing is that companies can then respond to the suggestions and thereby start up a dialogue with their customers, which sounds good to us. It’s actually not a million miles away from the communication backbone of Get Satisfaction. Anyway definitely a cool idea and one to watch for the future.
SuggestionBox.com is the exciting new way to send suggestions and watch ideas turn into action. We’ve created one place where individuals can share ideas with every company, group, organization, and product on the planet. The best part of a free individual membership is that it’s interactive. People can stay in the loop by tracking their ideas, connecting with people, and improving the things around them.