It’s one of those days, you’re running the friends-and-family IT support desk and the person on the other end of the phone has done something inexplicable.
Before you start a-googlin’ check in with Super User, a Q&A site where computer people who seem to know what they’re doing ask questions and give answers. It’s collaboratively edited, and if you create an (optional) account you can vote on answers to raise or lower their rankings. Well worth a visit on a slow helpdesk day.
[Photo from Flickr]