CopyPod. Backup and recovery for your iPod. $19.95 (extra for VideoPod version).
You are one click away from retrieving your music, ratings, playlists, playcounts to your PC. CopyPod is a lifesaver when sending your iPod for repair, in cases of computer/hard drive crash, or just to backup up to a different drive. CopyPod will do the job effortlessly.