Apparently the New Jersey legislature may enact an electronics ‘lemon law’ like the car one. This would mean that all consumer electronics devices, like iPods, digital cameras etc would be subject to the following:
- Any electronic device which could not be repaired within three attempts would require a replacement of equal value and condition.
- Defective items would require a full refund of the total purchase price;
- Stores that advertise in-home service for a electronics must provide such service and a serviceman within 72 hours of receipt of the service request;
- The warranty holder and a retail representative must certify the condition of an item, in writing, before it is dropped off or mailed away for repair;
- A warranty is still valid if a repair costs exceeds the original price and if there is a slight cosmetic defect that occurs with regular use;
Since the quality and durability of consumer tech has unquestionably slumped over the past few years, this is definitely A Good Move, if it passes.
Wonder if this works for operating systems like XP and Vista? Oh devices only!
Heh
Unfortunately most lemon laws are a bit lame…..they offer some protection…but you may have to jump through 27 hoops to get it. I guess that is better than nothing,,,but they should be tougher. The people that are making the laws are far removed from those that are making these purchases.