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Apple changes stance on Liquid Contact Indicators for iPods

Here’s something rather interesting. If you’ve ever taken your iPod into an Apple Store for repair, you’ve likely seen them search the headphone jack. They do this because there is a little indicator inside that can tell them if the device has been in contact with liquid, which instantly voids the warranty. There have been some people who were told that their device had indeed been submerged in water (thanks to this little indicator) when they believed that it had not. Until now, there was nothing further you could do, except shell out a lot of money for repairs.

Thankfully (according to a leaked memo) Apple has decided to revise their policy regarding Liquid Contact Indicators (LCIs). They still will look to it for indication of water damage. However, if there is no other sign that the device has been in water, and you state that it has not, they should still provide warranty service. If you’ve been denied service in the past on an iPod that is still under warranty, thanks to one of these LCIs, you might try taking it back in for repair.

1 Comment

  • If you live in the UK, the the Sales of Goods Act 1979 overrides any form of warranty you may receive. This states that a device must be both DURABLE and FIT FOR PURPOSE. If a device (anything – cars; suitcases; tech goods etc) fails within six years of you buying it, then the seller (not the manufacturer) is legally bound to repair or replace the item for free. There are the usual provisos that you have to prove you have not mistreated the item etc. I have used this a numebr of times now and the outcome has always been favourable.

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