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How to recover from a serious malware attack


Think you’ve been hit by malware? Trojan, virus, spyware, keylogger? Following this action list posted by Max Wachtel on Google Groups a while back may just get you out of trouble. Full text past the jump…

1) Update Windows. Use a firewall.
Use an Anti-Virus of your choice and keep it updated.
In Windows Explorer, set Folder Options to “show all files”.
Clean out all temp, cache, ect. files.
Download BeClean here:

2) Download Sysclean from here:
Read this:
Reboot into safe mode and run Sysclean, write down results, then reboot
If offending file is in “restore” read this:…

3) Download AdAware from here:
Read the help files and then Update and run AdAware.
If you lose your Internet connection after running AdAware download
Winsock Fix here:

4) Download Spybot Search+Destroy here:
Read this:
Update and run Spybot (enable all protection).

5) Download Spyware Blaster here: (enable all protection)

6) Run a couple of online scanners (pick a different one than your main AV):
* BitDefender:
* Norton:…
* Panda:
* eTrust:
* House Call:

7) If the previous do not solve your problems:
Download Bazooka here:

8) Download SwatIt here:

9) Download KL-Detector here

10) Download CWShredder here

11) Download HijackThis here:
Install, run and save the log that is created. Don’t let it fix anything yet!
You can find forums to post the log to have it analyzed here:

12) Download Stinger here:

13) Download eScan here:
Rename the downloaded file and extract (with a zip program) to C:\Downloads, which you will have to create. Run the updater (kavupd.exe) and then run eScan (mwavscan.exe). 

[Note that in this Google Groups case Spyware Doctor cured the person’s problem, so it may be worth keeping it on the shopping list just in case.]

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